The service will be provided to people with support needs in their home and in the community.
Where the support is provided from more than one address the service must keep the Care Inspectorate informed of any changes to the addresses from which the service is provided. The service will be provided by 1 staff team located in Golspie to the Sutherland Area.
The Registered Manager is also the Registered Manager of North Highland Care at Home Service CS2016347514.
The provider will complete improvements in relation to:
a) Gaining practice Qualification
b) Gaining necessary experience and knowledge c) Assessment of Knowledge
d) Managerial Supports
e) Well led and Managed service
f) Communication
g) Support Plans
as detailed in the improvement plan agreed with the Care Inspectorate at registration dated 10 April 2024. The improvement plan must be displayed along with the Certificate of registration. Any proposed change to the improvement plan must be agreed with the Care Inspectorate.